Moving house can be a complicated process. You need to be self-organized, attentive, energized, and have plenty of support and assistance. This kind of aid is often provided by removalists who help move things from one place to another, pack everything in boxes and collect and dismantle your furniture. Choosing the right removalist is not an easy task. The high cost of services is not always a guarantee of quality, so other factors should also be considered. For your convenience, we’ve put together this blog to give you some helpful tips on how to choose the best removalist. If you’re looking to hire a removalist on BorisDoes but don’t know what to look for, read on!
Pay attention to the reviews
Our first tip is to pay attention to the reviews on a removalist’s profile. Reviews are an important point to consider when choosing a removalist. With the help of reviews, you can see everything from how well the removalists complete their task to how they interact with their clients. A high star rating average shows that the removalist has a proven history of quality jobs and satisfied customers. If the reviews are scarce or there are multiple low reviews or complaints, it’s best to find another tasker.
Also, pay attention to details in the reviews: such as whether the removalist checks how well the items are packed, how he or she loads them into a truck or a van, etc. For example, if you require the removalist to transport fragile items, check their reputation for using bubble wrap and other protective packing materials!
Ask about the work experience
Make sure that the removalist has experience in performing the task you need. Read the reviews carefully or ask them directly about it. Experienced removalists should have in-depth knowledge about packing, loading, and moving things safely. In particular, if you require your removalist to handle electronics, appliances, or fragile items, they need to be experienced. Inexperienced professionals often take longer to complete the task than seasoned professionals, and it’s more likely that your belongings could be damaged during removal.
Look for professional customer service
How you are treated before the move is a good indication of the removalist’s professionalism. When you are communicating through BorisDoes’ messenger, the removalist should have a friendly and professional manner at all times. After all, it’s important that you feel comfortable with the removalist as you will be working closely with them. If the removalist comes across as rude, unhelpful, or you feel uncomfortable, keeping looking for a better match.
Make sure the removalist has insurance
We all want to work with professionals. However, professionalism manifests itself not only in experience and good reviews but also in the presence of insurance.
Insurance shows that the removalists cares about the safety of your belongings and will be able to pay compensation if an unforeseen situation occurs. For example, an accident (a collision) may occur during a trip, or your fragile items may accidentally break due to a fast turn. If the removalist is determined to be at fault, the insurance will cover all (or most) expenses.
Low cost isn’t always good
If the removalist offers to perform your task at a record low cost – be careful: ask how many years they have worked in removals and whether they have experience in performing such tasks. It can be tempting to get excited when you see a good deal; after all, who doesn’t want to save money? However, removalists often make the cost lower when they don’t have much experience. If it sounds too good to be true, it probably is! If you are on a budget, look for a reasonably priced removalist with positive reviews.
Specify what is included in the price
An important step in the choice of a removalist is what is included in the price. While some removalists are willing to provide you with packing and unpacking services without additional payment, others do not include these services in the initial cost.
Also, specify the amount of time the removalist will be working. The hourly rate is sufficient. However, some removalists expect to be paid for one day’s work.
Ask whether the removalist has a tight schedule
Moving house is a process that does not have an exact time frame. It can take from a couple of hours to a couple of days. You need to know if the removalist can stay longer if it’s necessary. Also, specify what payment the removalist takes for extra hours of work to understand how much you should pay if you need your removalist to stay longer. It is also a good idea to book your removalists when traffic is the lightest as this can help reduce costs and save time.
Think carefully about what services you need
Although removalists can do a lot, you need to understand exactly what services you are ordering. Some removalists specialize in residential removals, while some may be popular for commercial relocations. If you need additional services besides the main task, please inform the removalist beforehand. It is not advisable to notify the removalist of other requirements after they have arrived to perform the task as they may not have the appropriate equipment prepared for additional tasks.
State the volume of work you require
Calculate the amount of work that needs to be done so that the removalist is aware of the amount of work to be done or the distance in which things need to be moved. This is important as it allows the removalist to organize an adequately-sized vehicle and come equipped with enough ties, moving blankets, trolleys, and movers.
Look for special features or extras
Unlike our previous tips, this one isn’t essential! But, who doesn’t love extras? Some movers offer a helping hand by providing help in packing, bubble wrapping, unpacking, or even providing moving boxes free of charge! Although this is optional, it shows that removalists care about the needs of their customers. If you’re conscious of protecting the environment, you can also look for removalists that use recycled and eco-friendly materials.
Get a few quotes
After all these steps, if you’re still unsure that you’ve got the right match, there’s nothing wrong with discussing with more than one removalist to find the right one for you.
Tips to ensure the move goes smoothly
By considering these points, you can choose the ideal removalist who will meet all your requirements!
- Removalists tend to be late, so indicate the arrival time 15 to 20 minutes ahead of schedule;
- On the day before the task performance date, double-check that your removalist can complete the task;
- If possible, help the removalists during the work process. This way, you will make it easier for the removalists and speed up the removing process. It’s a good idea to talk your removalist through your items, making sure to point out any fragile items or items that will require extra care;
- Ensure your hallways and walkways are clear. This eliminates any tripping hazards and allows your job to be completed faster!
- Ensure there is nearby parking available before the removalists come;
- Disassemble large items like beds in advance to save time during the removal;
- Pack your items in advance to save time. Removalists can also help pack items, but if you have them packed and ready in advance, the task can be completed in a shorter time frame. You should ensure that your boxes are packed properly and not overfilled. Use sturdy boxes and seal the lids with tape to allow for easy stacking. Make sure to label them so you can keep track of what is what. Heavier items should be placed in smaller boxes, so they are more manageable during the removal process. If you have fragile items, make sure you use plenty of bubble wrap or newspaper to protect them during the move. Although BorisDoes removalists will take every effort to handle your boxes with care, the contents can still move around during transit if not properly packed.